There are so many professionals out there on the market – so how do you go about choosing the right one? Beyond online reviews, there are certain things you can look for in a business that may inform you as to whether or not their service is of a high and trustworthy quality. These are some of the main things to look out for a plumber in Sydney:
Work is guaranteed
A quality plumber in Sydney will be able to guarantee their work will be done to the highest standard or else fix it for free. If they can’t guarantee this, find someone who will. This will help you feel confident that the person you are enlisting for the task will deliver and give you peace of mind.
Upfront with pricing
Avoid dodgy deals by selecting a service provider who states all their fees upfront. Some providers may charge by the hour and then add in additional hidden costs as the work progresses. The ideal provider should be transparent with their prices and be willing to explain to you why certain tasks cost a particular amount.
Solid amount of experience and training
Ideally you want to hire someone who has had plenty of experience in the trade. The person you choose should have the required qualifications and insurance to ensure the work is carried out safely and effectively. This helps to prevent any slip-ups or bad jobs that may cost you extra time and money.
Responds quickly and arrives on time
If you are calling a plumber in Sydney, there is a good chance your job needs doing urgently. If the business you are contacting does not answer the phone or takes a long time to reply to your messages or emails, you might want to move on to somebody else. A quality professional will do their best to answer their phone quickly the first time around, and should respond to emails, texts and voice messages within the day.
Once you have booked their service, a good plumber in Sydney will arrive at the scheduled time. They won’t inconvenience you by showing up late or asking to reschedule. Or, if they are running late, they should provide you with updates via text or phone call.
Good customer service
You may be sharing your house with your chosen plumber in Sydney for some time, so you want to choose someone who is friendly, clean and polite. Someone with good customer service will have strong communication skills and will be willing to go above and beyond to help you. As a result, they will be more trustworthy.
Offers you evidence
If a service provider claims that a part of your home is in need of fixing or replacing but does not actually show you any evidence for it, they may be trying to scam you. It is sad but true that there are scammers out there looking to make a quick buck off naïve people. A quality professional will give you evidence, whether that be by showing you in person or by photograph, that something requires work. They will speak to you in plain English, not technical jargon, so that you can make an informed decision.
Possesses the required equipment
What good is a plumber in Sydney without the right tools? A quality professional should arrive prepared and well-stocked with the gear needed for the job. Some of the basic tools required include: pliers, plunger, blowlamp, pipe and tube cutters, adjustable spanner and wrench, hacksaw, spirit level, drain rods, spanner and Allen keys.